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Welcome to Insider Sportshop and Ski Rental Tux

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Customer Service - Insider Sportshop Tux

Payment & Delivery
We accept Visa, MasterCard, Maestro Secure Card, Paypal and bank transfer. As soon as the payment process is completed and we have received the payment receipt, the order will be delivered.
The delivery within Austria is free with an order amount from EUR 200, -. The shipping costs abroad are calculated according to the weight and the country in which the supply takes place.

 

The fee for a cash on delivery order in Austria is EUR 5,--. Cash on delivery shimpents are only possible in Austria!

 

Bank details for transfers:
Account holder: mader sports OG
Bank: Sparkasse Schwaz
IBAN: AT69 2051 0005 0050 4899
BIC: SPSCAT22XXX

 

 

Packaging & Shipping
We are not liable for damage caused to the transport. The customer shall inspect the shipment immediately upon receipt of its contents for completeness and integrity. If the sending is damaged, please notify the damage to the deliverer and to us (order@insider-sportshop.com) immediately.

 

 

Returns and Exchanges
Within 14 days you can cancel your order or exchange!

In case the article falls short of your expectations or if it doesn’t fit, the article can be exchanged or the order can be cancelled without giving reasons in written form (eg letter, fax, email) or - if you received the goods before the deadline - by returning within 14 days.

Return address:
Insider Sportshop
mader sports OG
Vorderlanersbach 269
A- 6293 Tux
Austria

 

The costs for the reshipment has to be paid by yourself!

 


Privacy and Data security
Data Transfer with SSL (Secure Sockets Layer):
For the transmission of your credit card information we use a 1024-bit encryption (SSL). Thus your data will be transmitted securely and cannot be viewed by third parties.
 
Privacy
Your information will be kept strictly confidential and not disclosed to third parties.
Every customer has the possibility to create your own customer profile that can be changed at any time. If you wish to cancel your data let us know by contact form.